Term Definition: Decision point
Main Description

Groups together all potential rules that determine one decision. It can be found in a use case description or in a Business Process Map task description. During the inception phase, the project team can build a decision point table to log the potential decision points which need to be managed during the Rule Harvesting phase.

Example:

  • Group all rules that determine 'eligibility for membership'
  • Verify the claim data
  • Adjudicate the claim

Any task or activity description which includes mental thinking. Decision points are indicated by verbs such as check, qualify, compute, calculate, estimate, evaluate, determine, assess, compare, verify, validate, confirm, decide, diagnose, process, and so on.  Those verbs help the team to extract a lot of business knowledge, including how the decisions are done.